The leaky boat is like a business with a problem retaining its customers. It costs a lot of money to acquire customers. Customers who leave prematurely can harm a business’s reputation. Keeping the customers that you acquire is a great way to grow revenue faster and increase net income.
You can educate your employees about the importance of profits to a business. Read about the 7 purposes of profits and how you can shift employee mindsets to reduce guilt and help them to see that profits are good.